Patient Resources and Current In-Office Operations

The health and safety of our patients and staff remains our priority!  All RIMG providers and specialists have the ability to see you virtually, while working in the office on a rotating basis. Please do not postpone routine, acute or preventative care.

    • Office Hours: M-F 8:00am-4:00pm
    • VIRTUAL VISITS available with all RIMG providers
    • If you require an in-office appointment please call the office (i.e. pre- op evaluation, certain procedures and non-COVID related concerns)
    • Our LAB remains open by appointment only. To book online, click here, or call: Rockville Office: 301-762-5020, press 2, or Olney Office: 301-933-5050, press 0

In-Person Appointments: 

As a reminder, please do NOT come into the office if you have been diagnosed with COVID in the past 7 days or have any COVID symptoms   lasting less than 7 days. You will be screened upon entry with a temperature check and COVID screening questionnaire. If your responses indicate that you may have active COVID-19, you will be asked to switch your appointment to a virtual visit. *You will not be charged any missed appointment fees if your visit needs to be cancelled or rescheduled due to this reason*

In Person Walk-In Clinic/Virtual Walk-In Clinic:

Rockville Internal Medicine Group (RIMG) has reopened our walk-in clinic for our primary care patients at our Rockville location. Our virtual on-demand walk-in clinic will remain available. The hours of operation are Monday – Friday, 8am-3:45pm (closed 11:30am-1pm)

For everyone’s safety, the in person walk-in clinic will be for non-COVID related visits,  if you have any URI symptoms that have been present for less than 7 days, we can see you virtually only. Click on this link to connect virtually to an RIMG provider Monday – Friday, 8am-3:45pm (closed 11:30am-1pm). 

To access our walk-in clinic, enter through our main office entrance, Suite 111.  Upon entrance, you will be screened to ensure the visit is not COVID related and screened for COVID with a temperature check and symptom questionnaire. After check-in, you will be assigned a time slot; we may ask you to wait in your car until it is time for your appointment to maintain social distancing in our waiting room. 

If you do not pass our COVID screening, you will be offered a same-day virtual visit to address your needs. The following issues can be addressed by our walk- in clinic: 

  • Rash/Skin infection
  • Ear pain
  • Urinary issue
  • GYN issue
  • Acute pain such as back or neck pain lasting less than 4 weeks 
  • Eye infection 
  • Minor injuries

Again, if there is ANY COVID concern with COVID symptoms, we will arrange a virtual visit instead and coordinate testing if appropriate. If testing is negative or you have proof of recent negative COVID PCR test, we are able to see you physically in the office. 

Virtual Visits: 

Virtual visits are appropriate for a variety of care needs, including urgent or acute issues, routine follow-up visits, chronic care disease management, medication management, reviewing test or lab results, and lifestyle coaching. Virtual visits are also appropriate for Medicare Annual Wellness Visits and Routine Physical Examinations (covered by Medicare, United  and CareFirst plans. Cigna and  Aetna require an in person physical exam). During your virtual physical we review lab results, ensure you are up to date on screening procedures, review family history, discuss healthy lifestyle and any symptoms or concerns you may be having. If deemed necessary for an in person evaluation after a virtual physical, we will do so. 

For a virtual visit, you will need to download the myPrivia App on your mobile device OR if using a desktop, you will need Google Chrome, speakers, a camera, a microphone and a strong connection speed.

  1. Once you call our office to schedule a virtual visit you will receive an email with a link to “Start my Virtual Visit
  2. If applicable, you will add your insurance information and submit payment
  3. Once the provider joins the virtual waiting room, click the blue button “Join Virtual Visit
  4. For a Virtual Visit tutorial click here.

Current Safety Protocols:

  • Patients with suspected or confirmed COVID-19 are seen by virtual visit only
  • All patients are screened for COVID-19 upon arrival with a temperature check and screening questionnaire 
  • All staff wear appropriate Personal Protective Equipment, which may include, gowns, masks, gloves, and face shields
  • Enhanced cleaning procedures have been implemented throughout the entire office
  • Staff are fully vaccinated and screened daily for COVID symptoms 
  • COVID testing is performed in a separate location from our main offices

What You Should Expect From Your Visit:

  • You will be screened for symptoms of COVID-19 upon check-in and have your temperature taken
  • All providers and staff will be wearing appropriate Personal Protective Equipment