Your health insurance is designed to help you meet the cost of your medical care. Your insurance benefits are determined by your insurance plan. Each plan is individualized and it is very important that you understand your specific plan regarding benefits and requirements. For example, many insurance plans require that you receive certain aspects of your medical care from "in-network" providers. If you choose to receive medical care outside of the network, your benefits may be reduced.
When making an appointment please inform the appointment scheduler of your insurance coverage. If your insurance requires a co-payment, you will be responsible for payment at the time of your scheduled service. After your visit, you will be billed for any co-insurance and/or deductible for which you are responsible. You are also responsible for obtaining a referral or authorization from your primary care physician (PCP), if required by your insurance plan. If your PCP is a Rockville Internal Medicine physician, your referral can be generated for you at the time of your visit. But you must request the referral for it to be processed. Visits not accompanied by a required referral will be your financial responsibility.
If you do not have health insurance or you are insured through a plan that we do not participate with, you are responsible for full payment at the time of service. You can contact your insurance company to find out what your out-of-network benefits include.
At the time of check in please have your insurance card and a photo ID. You will be asked to verify your demographics. This is important for our physicians to be in touch with you regarding test results.
At check-out, your account balances will be discussed and payment will be expected. For your convenience we accept cash, checks, VISA, MasterCard, American Express, and Discover.
If you have questions about your account, our Business staff is available to assist you Monday-Friday from 8:00 a.m. - 4:00 p.m. Please call 301-762-5020 and choose option 7 to speak with one of our Patient Account Representatives.
We participate with the following insurance plans:
- Adventist HealthNet (PMN participating providers only*)
- Aetna HMO & PPO
- Americare PPO/Devon HealthCare (PMN participating providers only*)
- Anthem BCBS (No HealthKeepers)
- Beech Street PPO (PMN participating providers only*)
- CareFirst
- Cigna
- Community Health Plan PPO / Infomed (PMN participating providers only*)
- Coventry
- Healthnet Federal Services
- Tricare
- Johns Hopkins Healthcare
- Johns Hopkins EHP
- Johns Hopkins Uniform Services Family Healthplan
- Johns Hopkins Priority Partners (MD Medicaid Plan - panel closed to new patients)
- Medicare
- Railroad Medicare
- Multiplan PPO (PMN participating providers only*)
- PHCS (PMN participating providers only*)
- United Healthcare
- GEHA (Government Employee Health Assoc)
- MAMSI
- MDIPA
- Optimum Choice
- Alliance
- OneNet
- Savility (PHCS) (PMN participating providers only*)
A fee may be charged for any appointment cancelled or rescheduled within 24 hours of the scheduled appointment time.
There will be a charge for appointments not kept without prior notification.
Preauthorization & Form Completion:If your medical care requires preauthorization for medications or procedures, you may be charged a processing fee of $15 per event. Medical forms that require completion will be charged a minimum processing fee of $25 per request. If you have not been seen within the last year, an office visit may be required for completion of the form.